Dear Settlers,

Game maintenance is scheduled for Wednesday, August 4th. 

• Day: Wednesday, August 4th
• Game World: Closed
• Start: Approx. 04:00 CEST
• End: Approx. 12:00 CEST
• Adventures & Premium: Times will be extended

This update will deploy a hotfix to resolve some issues with Unity. We will also use this opportunity for database maintenance. A change log can be found here.

Regards,

BB_Sious

Dear Settlers,

Since the launch of the Unity Version, we've witnessed many of you comment on issues that have appeared since its implementation into the live game. We've been working diligently since then in trying to test, troubleshoot and find solutions for these issues.

As we study the issues further, we must reiterate how important your feedback and reports are: many of you have provided critical information which is going a long way in aiding us in resolving the aforementioned issues, and we welcome any more reports with accompanying data e.g. screenshots, error-messages, reproduction steps etc.

We apologize that some of you have had a negative experience with the Unity debut. Rest assured that we continue to work hard on improving things and solving issues for the next deployment in August.

Your "The Settlers Online" Team

Dear settlers,

Game maintenance has ended.

The Unity version has been successfully implemented to the live servers. The client is now no longer needed to play! The game starts directly in the browser again.
Please note: It is possible that there are still chat problems in the game. We are already working on a solution, but it might take some time.

If you have any problems, please contact us in the forum or via social media channels.

Your "The Settlers Online" Team

Dear Settlers,

We've identified an issue with our Support Ticket system, which means tickets will not reach us for the time being.

Rest assured that we're actively working to resolve this issue as soon as possible, and get the service back to full function.

In the meantime, if you have any issues or concerns, please try our other methods of contact such as the forums, social media or even a friendly poke in-game via a private message!

Regards!
BB_Sious

Dear Settlers,

This game update includes the technical implementation of this year's Summer Event.

The Summer Event will start worldwide on the 21st of June. Read more about the upcoming version in our Change Log.

Happy settling,
BB_Sious

Dear Settlers,

Last year we announced a roadmap for our plan with the Unity version. Today, we have a new word to share with you regarding the Unity version and want to inform you that we are making adjustments to our initial planning! 

Please check out the full announcement in the forum.

Kind regards!
BB_Sious